Date: May 04, 2015
Author: John Ragsdale
The 2015 SRG Spending report is based on the findings of the 2015 TSIA Global Technology Survey, which asked members what technology and services they are using, how satisfied they are with them, and in what areas they have plans for additional investments in 2015-2016.
Service Revenue Generation
Heatmap, adoption, technology, CRM, communities, knowledge management, PSA
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Equipment