Get the Latest Customer Success Trends

What Customer Success Leaders Will Gain by Attending TSW

TSW is ideal for technology and services leaders responsible for customer success strategy, funding and monetizing a Customer Success function, and managing teams of customer success managers (CSM).

Combining TSIA's Customer Success research and advisory with the expert knowledge of the industry’s top thought leaders, you'll learn:

  • How to monetize customer success at scale
  • How to think digital first in customer success engagement models
  • Value realization: customer success capabilities that deliver against the promise of your technology and services
  • Customer Success talent acquisition and talent management best practices
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Customer Success at TSW

TSW Conference Sessions for Customer Success Leaders

By attending TSW, you’ll learn about the latest customer success trends and best practices from the industry’s leading customer success experts in their sessions, such as:

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*Schedule and speakers subject to change.

Experience Our Extensive Customer Success Community

Expand your network and tap into the knowledge of TSIA’s Customer Success Advisory Board, industry thought leaders, and fellow conference attendees to learn solutions for overcoming your biggest customer success challenges from those who know best.

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Get your top customer success questions answered only at TSW.
Register today!