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What Customer Success Leaders Will Gain by Attending TSIA Conferences

TSIA conferences are ideal for technology and services leaders responsible for customer success strategy, funding and monetizing a Customer Success function, and managing teams of customer success managers (CSM).

Combining TSIA's Customer Success research and advisory with the expert knowledge of the industry’s top thought leaders, you'll learn:

  • How to monetize customer success at scale
  • How to think digital first in customer success engagement models
  • Value realization: customer success capabilities that deliver against the promise of your technology and services
  • Customer Success talent acquisition and talent management best practices
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Customer Success at TSIA Interact

TSIA Interact Sessions for Customer Success Leaders

The TSIA Interact sessions from the fall 2020 virtual event covered the latest
customer success trends and best practices, such as:

Accelerating Results: How Consumption-Based Customer Success is Changing the Game
How to Shift a Tanker? How Siemens Transforms Its Classical Software Business to Customer Success
Rethinking Customer Success: The Needs-Driven Success Model (NDS)

For the TSIA Community who registered for TSIA Interact in October 2020, the on-demand content can be accessed by members and non-members via the virtual platform, through October 2021. Members can also access content through the TSIA Member Resource Center.

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Experience Our Extensive Customer Success Community

Expand your network and tap into the knowledge of TSIA’s Customer Success Advisory Board, industry thought leaders, and fellow conference attendees to learn solutions for overcoming your biggest customer success challenges from those who know best.

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Get your top customer success questions answered only at TSIA Interact.

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Technology & Services Industry Association

The Technology & Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.

 
 

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