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What Customer Success Leaders Will Gain by Attending TSIA Conferences

TSIA conferences are ideal for global technology and services leaders responsible for customer success strategy, funding and monetizing a Customer Success function, and managing teams of customer success managers (CSM).

Combining TSIA's Customer Success research and advisory with the expert knowledge of the industry’s top thought leaders, you'll learn:

  • How to monetize customer success at scale
  • How to think digital first in customer success engagement models
  • Value realization: customer success capabilities that deliver against the promise of your technology and services
  • Customer Success talent acquisition and talent management best practices
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Stephen Fulkerson delivering speaking session at TSIA conference

Technology & Services World Sessions for Customer Success Leaders

Get the latest customer success trends and best practices from the industry’s leading customer success experts in their sessions, such as:

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*Schedule and speakers subject to change.

TSIA Interact Spring 2021 Event Session Recap for Customer Success

The TSIA Interact sessions from the spring 2021 virtual event covered the latest trends in customer success.

Additional customer success sessions included:

The Product Management - Customer Success Handshake
TSIA Emerging Research: Creating, Growing, and Renewing Customer Value
Cha-Ching! How Support and Success Join Forces to Drive Revenue

For the TSIA community who registered for TSIA Interact in May 2021, the on-demand content can be accessed by members and non-members via the virtual platform, through May 2022. Registered members can also access content through the TSIA Member Resource Center.

Experience Our Extensive Customer Success Community

Expand your network and tap into the knowledge of TSIA’s Customer Success Advisory Board, industry thought leaders, and fellow conference attendees to learn solutions for overcoming your biggest customer success challenges from those who know best.

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Get your top customer success questions answered only at
Technology & Services World.

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Technology & Services Industry Association

The Technology & Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.

 
 

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