TSIA Interact Sessions for Customer Success Leaders
The TSIA Interact sessions from the fall 2020 virtual event covered the latest
customer success trends and best practices, such as:
Accelerating Results: How Consumption-Based Customer Success is Changing the Game
How to Shift a Tanker? How Siemens Transforms Its Classical Software Business to Customer Success
Rethinking Customer Success: The Needs-Driven Success Model (NDS)
For the TSIA Community who registered for TSIA Interact in October 2020, the on-demand content can be accessed by members and non-members via the virtual platform, through October 2021. Members can also access content through the TSIA Member Resource Center.
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