About TSIA

We Know What Great Looks Like

Let TSIA show you the proven path to increasing your services revenue or margin and achieving your top business goals.

At TSIA, we aspire to help every technology company achieve profitable growth. From our detailed industry benchmarks to deep-dive studies, we have the largest vault of data-driven insight the industry has to offer. By becoming a member, you’ll receive the facts, frameworks, and thought leadership you need to make informed business decisions, overcome challenges, and achieve your desired outcomes.


Why We Do What We Do

TSIA gives you the facts you need to get ahead.

We're a group of data fanatics dedicated to helping technology companies optimize every service touchpoint across the engagement lifecycle, uncovering the best ways to unlock profitable growth. When it comes to gathering only the most accurate industry data and relevant insight, TSIA does the heavy lifting so you don’t have to.

TSIA Research Team

Our team of dedicated research executives stay current on the latest industry trends to provide you with the data-driven insight you need to advance your business.

Meet Our Researchers

TSIA Senior Leadership Team

With their collective years of technology and services industry experience, our senior leadership team works together to make TSIA what it is and create the best experience for our members.

Meet Our Senior Leadership

How We Guide You to Success

When it comes to getting the most from your TSIA membership, your dedicated member success manager is with you every step of the way with the latest resources, coordinating key TSIA programs, and making sure you’re on track to achieving the outcomes you want.

About Membership


Contact Us

Have a question for us about our research, or simply want to drop us a line? Fill out this contact form and we’ll get in touch with you shortly.


Our Offices

TSIA Headquarters
17065 Camino San Bernardo, Suite 200
San Diego, CA 92127
Tel: 858-674-5491

Northern California Office
50 University Ave., Suite 130
Los Gatos, CA 95030
Tel: 408-354-7136