Registration Terms and Conditions

Please review our policies below.

Payment Options

Credit Card: We accept American Express, MasterCard and Visa. Credit cards are charged at the time of registration online.

Invoice/Purchase Order: If using the Invoice/Purchase Order method of payment, please forward the PO to and an invoice will be sent with payment instructions. Payment for Technology & Services World 2020 San Diego must be received no later than April 30, 2020. We cannot accept registrations by Invoice/Purchase Order beginning April 20, 2020.

For registrations made by TSIA members using a non-voucher payment type (i.e., credit card or purchase order), registrants may request that a voucher be applied and a refund issued. In such cases, refunds will incur a $150 transaction processing fee which will be deducted from the original amount paid.


Registrants that are unable to attend the conference may send a substitute at any time. Please send substitution requests in writing via email with the names of both the original and substitute registrant.

Cancellation Policy

Given what we know about COVID-19 at this time, and to honor registrant concerns and questions about the TSW conference planned for May 4-6 in San Diego, we have updated the cancellation policy.

Registration cancellations must be submitted in writing via email, or you may fax to +1 (858) 430-3571. Cancellation requests cannot be processed over the phone. Registrations that result in a no-show will be counted as cancelled registrations and will be subject to the same terms outlined below.

Registrants who elect to cancel their conference attendance are responsible for cancelling their own travel and hotel reservations.

Cancellation for Credit Card or Purchase Order Registrations

  • Option 1: Full refund (no transaction fee) which will be processed within 30 days of cancellation.
  • Option 2: TSIA can apply the fees already paid, to TSW Las Vegas 2020, being held October 19-21.

Cancellation for Conference Voucher Registrations

  • Voucher will be restored to "available" status, with its original expiration date.

Other Terms and Conditions

TSIA reserves the right and discretion to verify your relationship with TSIA and to determine if your attendance is appropriate.

Agenda Disclosure

Please note that speakers and topics are confirmed at the time of publishing, however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, TSIA reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our conference website as soon as possible.

Photography Disclosure

We reserve the right to use photographs taken at the Technology & Services World conference for marketing purposes including, but not limited to, posting the photographs on social media and our various websites, and including them in print and/or email marketing campaigns. By entering the event, you authorize TSIA to include your likeness without additional permission for these purposes. Please note that recording of events/ performances is prohibited.

Badge Scanning

As an attendee of the conference, you may be asked to scan your badge at various exhibit booths. When your badge is scanned by exhibitors and/or sponsors during the conference, you are opting in to receiving communications from that entity. You will be subject to their communications and privacy policy and will have to opt out with them directly if you decide later to do so.