Conference Presentation

What Services Teams Can, Should, and Shouldn't Do In Selling

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This one-hour session will give an overview of TSIA’s research on when, where and how Services delivery teams should (and should not) be utilized in the Sales process. We will examine TSIA's key research on the topic, and cover topics like skills, processes and compensation. We will look at examples of how member companies have effectively utilized their Customer Success and Support, Field, Professional Services teams to drive leads and revenue.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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