Conference Presentation

Talent Management Strategies to Enhance Retention of Field Service Staff

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The retention of key talent in field services has never been more important due to an aging workforce, a diminishing talent pool for new hires, and technological change that is occurring faster than anyone expected.  In addition to keeping up with the current role, the changing nature of field service requires employees to acquire new business skills, business process troubleshooting, and the ability to drive increased adoption and consumption within the client’s site. 

With the war for talent heating up many companies are asking how are companies dealing with retaining talent and knowledge from the ever changing workforce? Join us during this workout session to learn how one healthcare company is addressing challenges with attrition and working to improve employee retention.

Presented By:

Vele Galovski

Vice President, Research and Advisory, Field Services, TSIA

Gary McCuen

Director, Customer Support, Aesynt

Publish Date: October 22, 2014

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