Conference Presentation

Optimizing a Managed Services Business in a Company Where It's Not the Primary Business

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In this session we will deal with the major best practice areas on managed services from portfolio management to operational excellence. We will focus on building an optimized managed services organization when that is not your company's main business. The challenges range from cultural to business development, client management, financials, core processes, systems and performance management. We will discuss how each of these has been handled successfully, the pitfalls and how to avoid them.

 

Presented By:

George Humphrey

Senior Director Research, TSIA

Rick Nathanson

Principle, Nathanson and Company LLC

Publish Date: May 5, 2015

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