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“Trusted advisor” is the coveted status sought by every salesperson on the planet. And your field service engineers can claim that status because of their 40-50 customer visits a month.Customers are looking for assistance to fully adopt product features and to reap the promised return on investment. Field services are uniquely positioned to provide this service as part of their daily duties.During this power hour, we will discuss field service best practices for driving adoption and upselling to premium maintenance and support tiers. Topics include how to:
VP, Field Services Research, TSIA
Publish Date: May 7, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.