Conference Presentation

Managed Services Best Practices

This report is for Managed Services members only

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You've read the headlines, read the articles and have reviewed the research; managed services is one of the hottest areas of the entire technology industry. In fact, according to TSIA research, managed services is the fastest growing line of business, dramatically outpacing traditional service lines such a field, professional and support services. For the first time at a TSIA conference we will be featuring a key-note specifically for managed services led by Ed Nalbandian, vice president of Avayas managed services organization. Ed will be sharing his experiences in establishing best practices for building a high growth, profitable and scalable managed services business. This keynote will review specific plays that can have a significant impact on the top and bottom line of managed services. Both strategic and tactical initiates will be shared that can have a long-lasting impact on your business.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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