Conference Presentation

Keynote: Growing the Top Line with Outcome-Based Business Models

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In this presentation, Mattersight EVP Sales Richard Dresden reveals how one, simple outcome-based contract adjustment transformed his team’s ability to land new customers for Mattersight’s award-winning call routing solution, shortened the deployment timeline and facilitated millions of faster, better customer conversations for Fortune 50 companies across the country, all while helping Mattersight to achieve 30+% year over year revenue growth.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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