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Managed services continues to be one of the fastest-growing segments of the entire technology industry. Companies of all shapes, sizes, and types are diving in with great growth results. However, there is a blend of both art and science required to grow a managed services business. This session will present data on the correlation between key practices and key performance indicators that contribute to higher growth rates: total revenue, net-new revenue, bookings, base revenue, and other key KPIs like profitability and client satisfaction.
Senior Director Research, Technology Services Industry Association (TSIA)
Publish Date: October 19, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.