Conference Presentation

Embedding Support into Applications: An Expert Panel Discussion

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To deliver the ultimate customer experience, customers should have easy access to additional information or support without leaving their software application or mobile app. In this session, learn about emerging Pacesetter processes and technologies for embedding support into applications. Hear from a panel of industry experts the scope of embedded support, and how to gain traction with product management for this approach, which boosts adoption and reduces customer effort.

Presented By:

John Ragsdale

VP Research, Technology and Social, TSIA

Dave Campbell

VP, Product Marketing, LogMeIn

Mal Poulin

Sr. Director, Product Strategy, ANCILE Solutions

Publish Date: October 24, 2017

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