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High growth has been a core goal for Manhattan Associates, the supply chain management solution provider, and Professional Services was given lofty growth targets to make it happen. Those goals, combined with a changing customer relationship and evolving Product & Services portfolio, required Manhattan to undertake a major initiative to drive scale into the business, and ultimately get sales, services and finance aligned to better identify growth opportunities. Join this interactive and engaging session where Denise Lockard, Senior Director of Service Operations for Manhattan Associates, will reveal the business and technology strategy that helps them achieve extensive growth for Services - while improving margins at the same time. This information-packed session will cover: • Key business challenges that high growth Service teams are facing • Investment strategy to enable "scale" in the business • How to connect the Sales-Service-Finance process to optimize services • Services role in a "land & expand" strategy • Best practices for technology transformation
Sr. Director of Operations, Manhattan Associates
GM, PSA Applications, FinancialForce
Publish Date: May 4, 2016
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Peg Rodarmel, SVP, Subscription Services, Infor
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