Conference Presentation

Adoption Services that Drive the Win-Win: Engaged Customers that Spend More Money!

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Adoption services are a win-win. Customers win by gaining access to your company¹s resources that shorten the path to achieve their intended outcomes. And your company wins by growing incremental recurring service revenues. 

Join this session to understand the industry trends with offers in both cloud models and on-premise models:

  • How are adoption services packaged and bundled? 
    • Provided at no charge?
    • Bundled into a premium support offer?
    • Priced as a standalone service?
  • How can adoption services make a premium support offer more compelling?
  • Where do support services end and adoption services begin?

 

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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