Conference Presentation

Adoption Services that Drive Customer Success and Contribute to Top Line Revenue (Workout)

This report is for members only

Get Access to Member Content

Already a TSIA Member? Sign In.

 

Interested in how others are achieving the dual pursuit of Customer Success and revenue growth? Are you leveraging adoption services to drive both engagement and innovation to make a difference in your top line? In this workout session, participants will engage to discuss ideas, experiences, and lessons learned that focus on these critical areas.  

As a warm-up, hear how Telogis’ focus on adoption services has led to a virtuous cycle of innovation driving new subscription and services revenue in tandem to helping customers achieve their outcomes. As a cloud-based connected intelligence software platform focused on transforming the way businesses optimize their mobile assets, workers and critical data, adoption services are paramount for success.  

In the workout, discuss and gain insight around topics including:

  • Getting started with adoption service innovation
  • How customers are responding to adoption service offers
  • What upside and downside surprises have been experienced in the pursuit of adoption services
  • What are companies doing to segment and tailor adoption services
  • How are mobile tools effecting adoption trends
  • What adoption services are folding into products…and what’s next.

 

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.