Registration Terms and Conditions

Please review our policies below.

Payment Options

Credit Card: We accept American Express, MasterCard and Visa. Credit cards are charged at the time of registration online.

For registrations made by TSIA members using a non-voucher payment type (i.e., credit card), registrants may request that a voucher be applied and a refund issued back to the original form of payment.


Registrants that are unable to attend the conference may send a substitute at any time. Please send substitution requests in writing via email with the names of both the original and substitute registrant.

Cancellation Policy

Registration cancellations must be submitted in writing via email, or you may fax to +1 (858) 430-3571. Cancellation requests cannot be processed over the phone.

Cancellation Deadlines for Credit Card Registrations:

  • Through April 9, 2021: Full refund, less a $150 transaction fee
  • April 10, 2021 or later*: No refund, fees will be forfeited

Cancellation Deadlines for Conference Voucher Registrations:

  • Through April 9, 2021: Voucher will be restored to "available" status, with its original expiration date
  • April 10, 2021 or later*: Voucher will be forfeited and remain in "redeemed" status

* Because content will be available for consumption prior to the live event dates, TSIA cannot refund the registration fee for any cancellations received after the pre-conference content has been released.

Other Terms and Conditions

TSIA reserves the right and discretion to verify your relationship with TSIA and to determine if your attendance is appropriate.

Agenda Disclosure

Please note that speakers and topics are confirmed at the time of publishing, however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, TSIA reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our conference website as soon as possible.


As an attendee of the virtual event and with access to the virtual platform, you will be able to connect with speakers, attendees and sponsors. When interacting with a sponsor or their content, you are agreeing to receive communications from that sponsor, except as governed by law. You will be subject to their communications and privacy policy and will have to opt out with them directly if you decide later to do so.