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At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We'd like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently renewed or expanded their membership to include additional research areas TSIA has to offer. Here's a little bit about each company, in their own words.


ABBYY is a world-leading OCR (optical character recognition) and text scanning software company, that provides PDF conversion and recognition solutions.

Answer 1

Answer 1’s goal is to help its clients increase revenue, decrease costs, and improve brand experience and interaction with their customers. We do this by providing 24/7/365 virtual receptionist services, which includes live phone answering, scheduling, email monitoring and administrative data entry, among other things.


Brocade Communications Systems, Inc. is an American technology company specializing in data and storage networking products. They are the undisputed front-runner in storage networking, and are leading the evolution to the New IP.

Citrix Systems

Citrix Systems, Inc. is an American multinational software company founded in 1989 that provides server, application and desktop virtualization, networking, software-as-a-service, and cloud computing technologies. Citrix enables business mobility through the secure delivery of apps and data to any device on any network.

Cornerstone OnDemand

Cornerstone OnDemand Inc. is a cloud-based learning and talent management solutions provider.Their leading talent management system provides recruitment, training, management, and collaboration solutions for all business sizes.

Dimension Data

Dimension Data is a company specializing in information technology services, focusing on services including network integration, security, and data centers.


Medallia provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies internationally. 

Schneider Electric North America

Schneider Electric is a European multinational corporation that specializes in electricity distribution, automation management and produces installation components for energy management.

SevOne Inc.

SevOne, Inc. is a venture funded digital infrastructure management software company. The SevOne Performance Appliance solution (SevOne PAS) provides network managers with monitoring, troubleshooting, and performance reporting capabilities.

Siemens Healthineers USA

Siemens Healthineers develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape.


SimCorp is a leading provider of investment management software solutions and services for fund management, portfolio management, fund accounting, trading, back office accounting, compliance, reporting, risk management, settlement, and financial instruments to the world's leading financial professionals.

SumTotal Systems LLC

SumTotal Systems, LLC, a Skillsoft Company, is the world’s most popular talent management solution. SumTotal’s award winning Talent Management Suite enables companies to attract, know, mobilize, develop, progress and reward their workforce.

Tribal Group

Tribal provides a wide range of products and services that support the delivery of education learning and training services.

Tridium, Inc.

Tridium is a world leader in business application frameworks — advancing truly open environments that harness the power of the Internet of Things. Our innovations have fundamentally changed the way people connect and control devices and systems. Our products allow people and machines to communicate and collaborate like never before.

Wolters Kluwer ELM Solutions

Wolters Kluwer ELM Solutions (formerly Datacert and TyMetrix)  is the industry pioneer and global market leader in Enterprise Legal Management software and services.

Interested in a Membership?

Welcome new TSIA members! We look forward to helping you achieve your business objectives. Are you and your company interested in joining our membership community of hundreds of technology companies and service practitioners? Request your membership briefing today to find out how we can help your company achieve success in our ever-changing industry.

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Andrew Cromey

About Author Andrew Cromey

Andrew Cromey is the vice president of member success and programs for TSIA. In this role, he is responsible for membership adoption and account growth across TSIA’s diverse and rapidly growing membership community. He has nearly two decades of experience in leading subscription-based research and advisory organizations. Prior to TSIA, he served as Practice Manager at CEB, overseeing business and product operations for various practices serving Global 3000 senior executives, with management responsibility over global sales, account management, and research staff.