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In a recent TSIA Rapid Research Response poll, “The Impact of COVID-19 on Virtual Instructor-led Training,” we asked participants how their education services organizations are navigating challenges posed by the pandemic. Naturally, customers are pivoting to virtual instructor-led training, in the absence of face-to-face training options.

At TSIA we believe that if your education organization wants virtual training to have an afterlife, it is imperative that you replicate the classroom/onsite experience, which means it must include web-conferencing AND a virtual hands-on lab environment.

This interactive data visualization reveals several findings from TSIA’s “The Impact of COVID-19 on Virtual Instructor-led Training” poll and offers solutions for how your customer training organization can move forward in the face of COVID-19 and the current challenges it poses to education services. 


TSIA is Here for You

We understand that our member companies, the technology industry, and the world at large have been impacted by COVID-19. Now, more than ever, we need to work together to get through these challenging times. TSIA is committed to providing visibility as quickly as possible into the changing industry trends and practices that come as a result of COVID-19. Visit our Rapid Research Response Initiative resource page for more information.

If you have any questions related to how COVID-19 is impacting your organization, we’re here to help.

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Maria Manning-Chapman

About Author Maria Manning-Chapman

Maria Manning-Chapman, is the distinguished vice president of education services research for TSIA. She has more than 25 years of education experience in the high-technology industry. Maria is well versed in the dynamics of running an education services business and has held leadership positions in operations, virtual learning, business development, curriculum development, delivery, and partner management over the course of her career.

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