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The technology industry is in the midst of a transformation to subscription and XaaS models. This is causing major disruption in the traditional customer engagement models of technology companies because Sales teams can no longer close the deal and walk away. So how do you sort out the roles and responsibilities of Sales, Customer Success, Channel Partners, and Marketing in the midst of this transformation while growing your customers effectively and efficiently? We dive into this topic in our virtual summit, "Transforming Your Customer Engagement Model for Growth" - watch it on-demand!
This interactive online event, sponsored by Miller Heiman Group, provides deep insight into how you can leverage TSIA’s LAER (Land, Adopt, Expand, Renew) customer engagement model to drive cost-effective revenue growth throughout the customer lifecycle. Key discussion topics will include:
Click here to watch "Transforming Your Customer Engagement Model for Growth" on-demand.
Post Date: March 5, 2020
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.