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The world in June 2020 is not the world we had in February 2020; nor is it the world we will have in December 2020. In other words, times they are a changin’… and FAST.

TSIA’s experience talking to hundreds of technology professional services leaders over the last few months is that they have, for the most part, already moved well past the scramble of the early stages of the pandemic and on to pivoting and adjusting to the likely contours of the new normal.

According to the results of TSIA’s PS Virtual Summit live audience polling question, “When will your company’s business return to pre-pandemic levels?”, 37% of respondents selected, during the first half of 2021.

Watch this virtual summit, “The Green Flag is Coming: Is Your Professional Services Engine Tuned?”, on-demand to get ideas on how to ensure you're utilizing this time to fine-tune your PS business.

About This Virtual Summit

This 3-hour live event, hosted by Kimble and Mavenlink, brought together experts from across the industry to provide best practice guidance and insight into: 

  • Tips to identify and evaluate opportunities to fine-tune technology and processes.
  • Benefits of investing in PSA tools.
  • Ways to evolve and grow your professional services organization.
  • Direct operational challenges caused by an economic crisis and how to address them.

Watch “The Green Flag is Coming: Is Your Professional Services Engine Tuned?” on-demand

Virtual Summit Sessions and Speakers

  • Introduction/Wrap Up and Q&A | Bo Di Muccio, Distinguished VP, Professional Services Research, TSIA
  • Insider Tips to Tune Up Virtual Services Delivery | Uriah Hakala, VP, Advisory Services, Mavenlink
  • Why Do the Majority of Professional Services Organizations Underperform? | Mark Robinson, Co-Founder, Kimble Applications
  • Key Components to Evaluate and Tune Up to Improve PS Revenue and Resource Forecasting | Dave Young, Sr. Director Professional Services, TSIA
  • Optimizing Professional Services from Experimental to Efficient | Daryl Ellis, Global Director Integration Engineering Services, National Instruments
  • PS Overheating: From Inflight Emergency to Controlled Descent | Mike Doyle, SVP and General Manager, Professional Services, Health Catalyst

When that green flag waves, let’s all be ready to come out of the gate stronger.

Click here to watch this virtual summit on-demand

Get Ch. 1

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