If you want to make sure your customers renew their contracts, it’s crucial that you have a renewal process that’s as painless as possible. While roadblocks to renewal can and do crop up, knowing how to spot them ahead of time and adopting the right capabilities for frictionless renewal is your key to overcoming them. Check out this SlideShare to identify 3 common renewal friction points and the capabilities you'll need to keep your renewals moving forward as planned.

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At TSIA, we have the most current industry data your technology and services organization can use to solve your top business challenges, accomplish goals, and be profitable. For a look at even more trends that are impacting your annual recurring revenues, be sure to download this free report, “The State of Service Revenue Generation 2017.”

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Julia Stegman

About Author Julia Stegman

Julia Stegman, is vice president of research, Service Revenue Generation, for TSIA. She has over 25 years of experience in the high-technology industry, and is responsible for driving the TSIA research agenda related to the growth of maintenance, SaaS, and managed service revenues as well as the expansion of product revenues with existing customers. 

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