CONFERENCE PRESENTATIONS
Conference Presentations on Building a PS Engineering Function
Service Packaging 2.0 
Thomas Lah, Executive Director - TSIA
Kathy Macchi, Principal - Allegro Associates
Jeff Maaks, Director, Services Engineering - Hitachi Data Systems
Services as a Product
Michael Rehm, Head of Field Services, Germany, Austria and Switzerland - SAP Deutschland Ag & Co KG
Best Practices in Productizing Intellectual Property for Differentiated Consulting Services
David Wheable, Director, HP Professional Services Labs - Hewlett-Packard
Managing Portfolio Performance
Rich Hogan, Director, Services Research Labs - VMWare
Service Portfolio Risk Analysis and Business Impact Planning
Alan Randolph, Director of Services Engineering - VMWare
Engineering Repeatable Managed Services Offers from the Professional Services Engine
George Humphrey, Director, Global Strategy - Avaya Global Services