PROFESSIONAL SERVICES PARTNER WHITEPAPERS

 


 

 

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A CFO's Guide: Improving the Bottom Line of Your Professional Services Organization
 
  
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The best professional services organizations are looking to streamline, automate and integrate financial and operational processes to drive revenue opportunities, improve financial decision-making and grow profits. In this white paper, learn how you can access real-time information and gain visibility into all active projects, performance, client satisfaction and bottom-line profitability. In addition, this paper will reveal how you can do this while reducing costs, accelerating workflows and optimizing utilization of billable employees.


Automating Quote to Cash: The Impact to Professional Services
A Co-authored Research Report from NetSuite and TSIA
 
  
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Quote-to-cash is the macro-level process for enterprise technology purchases, encompassing the acquisition of customers, the sales process, implementing technology purchases, ongoing support for customers and, above all, timely and accurate billing and accounting, including the initial purchase, add-ons, as well as renewals. While automating the quote-to-cash process has been a challenging goal in the past for most companies, we've now reached a new reality where end-to-end, on-demand suites are the norm, making the process of streamlining the quote-to-cash process easier and less costly. Download this white paper to learn about the new options available.


Beyond Utilization: Why Profitability Matters
A Co-authored Research Report from NetSuite OpenAir and TSIA
 
  
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While billable resource utilization is critical to driving a PS business, it's only part of a successful business profile. This whitepaper outlines why tracking resource utilization alone can be misleading and discusses how additional metrics, such as profitability, can provide a better end-to-end view of the success of your PS organization and how the right technology can dramatically improve project margins, billable rates, rate realization, revenue growth and annual revenue by consultant.


The Role of PS in Driving Product Consumption
A Co-authored Research Report from Compuware and TSIA
 
  
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Enterprise hardware and software evolves faster than users can consume new product versions and features. Learn how your professional services organization can play a key part in helping customers overcome this consumption gap by helping them realize the full use - and value - of their technology.


Project Workforce Management for Service Organizations - Beyond Professional Services Automation (PSA)
Tenrox
 
  
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Nowhere in business is the Benjamin Franklin adage, "Well done is better than well said," more apt than in services organizations. While buyers delighted with products may forgive a company for glitches experienced in obtaining them, customers buying services will not. The experience is the service. Strategic plans, implementation roadmaps and performance objectives are meaningless without the timely and effective delivery of the services promised.


 


 

 
 
 
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