TECHNOLOGY SERVICES WORLD
Technology Services World conferences,
presented by TSIA, have become world-renowned as the preeminent source of
learning and peer networking for technology services professionals. Held twice
per year, in the spring and fall, TSW conferences deliver strategic insights
and operational best practices through a combination of keynotes by industry
leaders, member case studies, TSIA Research presentations, executive panels,
and partner solution sessions—all designed to help you optimize and grow your
services business.
Each conference features world-class keynote presentations. These keynotes provide attendees with an in-depth view of the key service strategies for success used by industry leaders. Past keynoters include top service leaders from Agfa Healthcare, CA, Dell, Fujifilm Graphic Systems, IBM, HP, Kodak, Oracle, SAP, Siemens, Philips, Xerox, Alcatel-Lucent, NCR, BMC Software, and Ericsson, as well as noted service authors and industry experts such as Chip Bell, Robert Reich, Laurie Young, Fred Reicheld, Jeff Howe and Tom Kelley. In addition, the Association keynote presentations provide the latest research from the industry that helps its members lead their organizations.
Technology Services World Silicon Valley is our annual U.S. spring conference, and its theme is Service Innovation. With a focus on future and emerging trends, TSW Silicon Valley features the new “Service Revolutions” event, the industry’s first and only showcase of the most innovative, game-changing ideas in tech services. On the third day of the conference, and in an American IdolTM meets DEMOTM setting, conference attendees watch a series of live demonstrations by the leading innovators in our industry, then vote to determine who wins.
Technology Services World Las Vegas takes place in the fall each year, and its theme is Best Practices. Oriented to the here-and-now realities of delivering world-class service and support, TSW Las Vegas features member case studies of success with current best practices—in service functions ranging from channel management and delivery, to sales, marketing, portfolio development, and operations.
Each conference also features our popular Technology Services Expo, offering conference attendees a “one-stop shop” for all of their service technology and operational guidance needs.
TSW conference attendees represent companies offering a wide range of technology solutions—from enterprise to SMB, from open source to SaaS, and from commercial to consumer—and engaged in a diverse set of business models, from OEMs to VARs and distributors. At Technology Services World conferences, you’ll meet fellow professionals from each of the major service disciplines—education, field, professional, and support—across the nine vertical industries served by TSIA.
To learn more about our upcoming U.S. conference, please visit the Technology Services World Web site.