Women in Services

The Women in Services community of interest was developed by TSIA association members to help women in the services industry to advance their careers and leadership skills. Women in Services was born from an exclusive panel session that was held at Technology Services World 2009 in Silicon Valley. The session was so successful that the official Women in Services community of interest was formed.

 

The goals of the group are to:

 

  • Provide support and networking for women.
  • Facilitate career development and showcase success.
  • Promote further engagement of women in the association and its functions.

 

Fall and spring TSIA conferences feature special sponsored sessions and networking dinners. Quarterly association publications include profiles of successful Women in Services leaders. Women in Services has dedicated forums established on Facebook and LinkedIn.

 

Women in Services is also sponsoring a career development survey. This survey will gather WW data regarding career development paths and programs.

 

Women in Services Steering Committee

The Women in Services steering committee is made up of an elite group of committed women services leaders from major leading-edge organizations:

 

  • Erna Arnesen, Vice President of Global Services Channels & Alliances, Cisco Systems
  • Charlotte Baker, CEO, Digital Hands
  • Ruth Fornell, Vice President of Professional Services, NCR
  • Catherine Jensen, Vice President of Enterprise Services and Support, Symantec Services Group
  • Mary Cay Kosten, Vice President Customer Support Services Field, EMC
  • Michelle Logan, Senior Manager of Global Services Business Process, Hitachi Data Systems
  • Susan McKay, Director Strategy & Alliance Development, EMC Global Services
  • Sheryl Moran, Vice President of Client Services, rL Solutions
  • Karen Sinclair, Director, Customer Support Center of Excellence, BMC Software
  • Judith Platz, Senior Vice President, Approva Global Customer Solutions
  • Carolyn Pineda, Vice President of Services, Americas, Intergraph
  • Buffy Ransom, Vice President, Oracle Global Customer Support
  • Patricia Rash, Vice President, North American Customer Support Center, Xerox Corporation
  • Jodi Schilling, Vice President of Americas Consumer Support, Hewlett-Packard
  • Janet Wood, Executive Vice President, SAP Maintenance Go To Market, SAP
  • Yvonne Young, Membership Development Director, TSIA
  • Nicole Schwarz, Membership Development Director, TSIA

 

Contact
Diane Brundage
Senior Vice President, Membership Development
TSIA
408.458.0238

 

 
 
 
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