

KPIT Cummins Infosystems Ltd.
35/36 Rajiv Gandhi Infotech Park, Phase-1, Hinjewadi
Pune, Maharashtra/India 411 057
91 20 6652 5000
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Solutions: |
| Enterprise Software Support | | Remote Infrastructure Management Services | | Risk Management & Compliance Consulting | | Finance and Accounting BPO | | Warranty Management | | IT Application Management services | | ERP Consulting | | Embedded software | | Engineering services | | |
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Company 360 |
| Revenues: |
USD 174 MM |
| Installed Base: |
~ 120 |
| Employees: |
~ 5,000 |
| Deployment: |
NA |
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John Ragsdale Commentary
KPIT Cummins’ Enterprise Support Services help Technology Leaders scale newer heights in customer service excellence. KPIT provides 24x7, multilingual technical customer support to Global Customers of Enterprise Software Providers. Company’s remote support services span across enterprise architecture applications in a myriad of technologies implemented in complex customer IT environments. The business critical support rendered includes application integration, production downtime, product administration and patch management; ensuring optimum performance and uptime. KPIT helps maximize service – revenue opportunities for Enterprise Software Providers by delivering higher end - customer satisfaction, enhanced levels of productivity and lower cost per incident. KPIT’s demonstrated leadership in improving customer experience coupled with customized business models has helped Global Organizations realize their full potential. |