Company 360 |
| Revenues: |
|
| Installed Base: |
300,000 |
| Employees: |
80,000 |
| Deployment: |
SaaS, OnPremise |
Customer References |
| Wells Fargo |
|
John Ragsdale Commentary
It is hard in a brief commentary to do justice to the depth and breadth of Oracle’s solutions for service and support. After more than a decade of internal development and key acquisitions, Oracle owns the lion’s share of the CRM market, with a major presence also for professional services automation (PSA) and field service optimization. Their growing SaaS business is also bringing Oracle’s innovative applications to a wider audience, including smaller firms. With multiple SSPA Star Awards for service excellence, and a long roster of Oracle executive keynotes at AFSMI, SSPA and TPSA conferences, Oracle’s commitment to its customers is clear, and their vision for the future of our industry is definitely worth attention. |