Company 360 |
| Revenues: |
|
| Installed Base: |
30 |
| Employees: |
40 |
| Deployment: |
On Premises and Saas |
Customer References |
| ABB | | Allscripts | | BigBand Networks | | Comverse | | Ericsson | | GE Healthcare | | Genesys | | Honeywell | | Invensys | | Motorola | | Rockwell | | Yokagawa |
|
John Ragsdale Commentary
NextNine enables vendors and service providers of complex, business-critical products to remotely monitor, service and support their products at the customer site. NextNine’s patented Virtual Support Engineer (VSE) offers remote system monitoring, automated diagnosis, self healing, preventive maintenance and automated software distribution. NextNine’s software platform is unique in its ability to allow vendors to quickly and easily create rules for managing their specific products, and for its architecture which allows a single VSE instance to monitor multiple devices, simplifying deployment and maintenance. NextNine’s technology also allows service organizations to collect and analyze product information for applications such as product metering, upsell/cross-sell or product consumption insight. NextNine’s customers typically report an ROI in less than 12 months due to lower service costs, premium service revenues (Value Added Service), and improved customer satisfaction. |
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